On my way back from Industrial Design research in Japantown, the bus I was on was held up by a man in a wheelchair who was unwilling to exit the bus. He kept claiming he lost his cell phone, and would put his feet on the ground when people attempted to push his wheelchair. He finally found it...in his pants. A lot of time was wasted.
People entering through the back of the bus to bypass paying frustrates me. The city has made multiple attempts at fixing the issue, including a “no pay, no go” system where the bus driver will refuse to move unless all passengers have paid the fare. Needless to say, the bus schedule was utterly destroyed at one point. Now the city is posting police officers in buses that see large amount of human traffic to deter people from hopping on the back of the bus. Removing the fare system in its entirety was even considered, but the costs of actually going with this plan outweighed any benefit.
How might we go about getting everybody to pay their fare? Should we even be charging fares? How much money is the city losing, anyways?
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